We endeavour to describe and photograph each item as fully as possible, however if there is anything at all you are not sure about before you buy, please contact us. For the quickest service, give us a call on 01604 863 979 to place your order. Alternatively, fill in your requirements via our Contact form and we will get back to you by phone or email. We prefer payment by BACS or debit card, but also accept most credit cards subject to a fee (5% fee for American Express, 2% for all other cards). We do not accept Diners Club.
If you wish to buy Tortoiseshell, Ivory or Horn items and you are outside of the UK you will need a CITES licence to enable you to export the item from the UK legally. These items can be exported legally providing they were made prior to 1947. We can obtain these on your behalf at a cost of £50. These can take up to 15 working days to be issued by DEFRA. Please also be aware that your country's Customs (especially USA) can still hold your item for inspection, and reserve the right to refuse importation. These are unlikely events, but we feel it is important to make you aware of the implications of importing and exporting such items.